Harmony Centred Care Privacy Policy

When we talk about ’us’, ’our’ or ’we’, it means https://harmonycentredcare.au. The words ’you’ or ’your’ means you, the visitor to our website.

Personal information is information that would identify you, or from which you can be identified. It is important to us to protect your personal information. We don’t give it away or sell it and we have systems in place to protect it.

COLLECTION

We collect personal information about you when you give it to us, usually when you complete an online form. We don’t collect your information from anywhere or anyone else.

We may also use ‘cookies’ so that you can customize our web pages or so that you do not have to keep filling in your details repeatedly. Cookies may also track the information that you access online and affect the display of any advertisements on our website to reflect your preferences. Cookies do not necessarily collect information that can identify who you are, more about what you like. You can change your browser settings, or use anti-virus software to limit the ability of cookies to track your internet use. If you want to find out more about ‘cookies’ and how they work, we suggest you look up Wikipedia

USE

We use your personal information in an effort to tailor your experience of our products and services specifically for you. We want to offer you products and information you want, not stuff you have no interest in.

DISCLOSURE

At Harmony Centred Care, the privacy and protection of your personal information is of utmost importance to us. In accordance with the Harmony Centred Care Privacy Policy and in compliance with Australian Consumer Law, we want to assure you that we do not sell, give away, or otherwise disclose your personal information to third parties for marketing or other unrelated purposes. Your information is treated as confidential and handled with the utmost care.

However, there may be circumstances in which we are legally obligated to disclose your personal information. Such circumstances include, but are not limited to, situations where a court order, lawful warrant, or other legal process issued by authorities requires us to provide information. Additionally, we may need to share your personal information with our professional advisors, such as our legal representatives, auditors, or accountants. This is strictly limited to situations where it is necessary for compliance, legal or professional advice, and always under strict confidentiality agreements.

To deliver the best possible products and services to you, Harmony Centred Care sometimes engages external providers, contractors, or partners. Where these third parties require access to your personal information to fulfil their functions, such as technical support or account services, we require them to use your information strictly for the contracted purpose. According to the Harmony Centred Care Privacy Policy, we obligate these third parties to adhere to robust privacy protection and security protocols. Once their role is complete and they no longer need access to your personal information, we instruct them to securely destroy or return any information in their possession, ensuring that your privacy is maintained at all stages. We actively monitor compliance with these requirements in line with our obligations under the Australian Consumer Law and other relevant legislation.

If you have any questions or would like further clarification on how we collect, use, or protect your personal information, contact us directly.

 

STORAGE OVERSEAS

We may change the host of this website from time to time in line with our business needs. Our website is hosted in Australia through an Australian-owned provider, and we will only use hosting providers that store your website information on infrastructure located in Australia. We take reasonable steps to ensure our hosting providers apply appropriate information protection and comply with Australian privacy law.

 

LINKS and PUBLIC FORUMS

We have no control over the information accessed through links from our site. You use links at your own risk.

If you post your personal information in a public forum, we have no control over how it is used and no responsibility to protect it for you.

FEEDBACK

Any feedback or concerns regarding the way we manage your personal information should be directed to info@harmonycentredcare.au. We will take action to fix any problems, within reason. We will update this policy from time to time to meet our legal obligations.